Reactive Hourly IT Support Service

Lighthouse Technology Partners recognizes the need for normal on-call services and occasional on-call emergency services to support smaller networks for companies that have neither internal support staff nor a Managed Service Relationship. Lighthouse’s reactive response option makes these resources available to our established clients.

Clients understand that this service is offered on a “best effort” availability basis, and that our contractually guaranteed Service Level Agreements must take first priority. Reactive clients know they never have to worry about our rates because when you get the best in the business, the work is finished as fast as is humanly possible, ensuring the lowest possible invoice amount.

 

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